Privacy Policy

​Winterfall Theatre Company

Effective Date:  26 March 2026
Website: winterfalltheatre.com.au
 

1. Overview

Winterfall Theatre Company is committed to protecting your privacy and handling your personal information in accordance with the Office of the Australian Information Commissioner and the Privacy Act 1988 (Cth).
 

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
 

2. What Information We Collect

We may collect the following types of personal information:

• Contact details: Name, email address, phone number

• Enquiry information: Messages submitted via contact forms or email

• Future ticketing details: Booking and attendance information (once ticket sales are active)

• Website usage data: IP address, browser type, and cookies

• Marketing preferences: If you subscribe to updates or newsletters
   

3. How We Collect Information

We collect personal information when you:

• Contact us via email or phone

• Submit a form on our website

• Interact with our website (via cookies and analytics tools)

• Purchase tickets or register for events (when available)
   

4. Why We Collect Your Information

We collect and use your information to:

• Respond to enquiries and communicate with you

• Manage future ticket bookings and event attendance

• Send updates about performances or events (if you opt in)

• Improve our website and services

• Comply with legal obligations
   

5. Disclosure of Information

We may disclose your information to:

• Third-party service providers (e.g. website hosting, email services)

• Ticketing platforms (once ticket sales are implemented)

• Payment processors (for future transactions)

• Legal or regulatory authorities when required

We do not sell or rent your personal information.
 

6. Cookies and Analytics

Our website may use cookies and analytics tools to:

• Understand how visitors use our website

• Improve functionality and performance

You can disable cookies through your browser settings.
 

7. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure.

However, no online transmission is completely secure.
 

8. Access and Correction

You may request access to or correction of your personal information by contacting us:

Email: winterfalltheatre.com.au@gmail.com
Phone: 0407 091 591
 

9. Marketing Communications

We will only send you marketing communications if you have opted in.
You can unsubscribe at any time using the link provided or by contacting us directly.
 

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page.
 

12. Contact Us

If you have any questions or concerns about this Privacy Policy:

Winterfall Theatre Company
📧 winterfalltheatre.com.au@gmail.com
📞 0407 091 591